Warranty
Limited Warranty
Chinook Technical Outdoor offers a limited warranty on every product to be free of manufacturer defects.
If you have a warranty issue, consult with the dealer first. The dealer will initiate the warranty repair procedure with us. We will repair it if possible or replace all valid warranty items. The Law states that products accepted for review must be clean; it is prohibited to request our repair partners to work on dirty items. Please clean your Chinook product before returning it to us or cleaning charges must be assessed before a review can be made. Normal wear and tear modifications, alterations, negligence, damage and use for a purpose other than for which was designed, are not covered by the Chinook warranty. A charge will be quoted for non-warranty repairs. The Chinook® Limited Warranty does not apply to products that are used for rental purposes.
Limited 1-Year Warranty
Trailside offers a limited 1-year warranty on every product to be free of manufacturer defects.
If you have a warranty issue, consult with the dealer first. The dealer will initiate the warranty repair procedure with us. We will repair it if possible or replace all valid warranty items. The Law states that products accepted for review must be clean; it is prohibited to request our repair partners to work on dirty items. Please clean your Trailside product before returning it to us or cleaning charges must be assessed before a review can be made. Normal wear and tear modifications, alterations, negligence, damage and use for a purpose other than for which was designed, are not covered by the Trailside warranty. A charge will be quoted for non-warranty repairs. The Trailside® Llimited 1-Year Warranty does not apply to products that are used for rental purposes.